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Customers, Users and Losers

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or...Who is the Product? It is a common beginner mistake to consider customers and users to be the same. A little reflection soon reveals ...

Organizing for continuous delivery: redefining the role of a functional specialist lead

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Power struggles are bad for business. Organization design should try to minimize power struggles. One way to do so is to have one power ...
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Mere uniformity does not make for consistency

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We often play the consistency card in the support of an argument. I want this UI (form) to be laid out this way for the sake of cons...

Why continuous delivery needs devops, and why devops needs infrastructure-as-code

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Update 02-Apr-13 Just came across this detailed relevant talk by Reinertsen - the author I reference for silo reduction and...

The economics of aesthetics

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Many will argue that it is just plain wrong to subject aesthetics to cost and benefit, at least until a certain threshold. Someone said, ...
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